Privacy Policy
We are committed to protecting your privacy on-line.
We appreciate that you do not want the personal information you provide to us distributed indiscriminately and this policy explains how we collect information about you, what we do with it and what controls you have.
Who we are?
The website is owned by Diagonal Eyewear S.L. which is the party responsible for collecting the data.
Personal data we may collect about you
We can only provide the goods and services ordered by you if you provide us with your personal data. For the purpose of providing these services, we collect personal data about you such as : your name, address, email address.
We will use the information you provide for the purposes described in this privacy policy to which you agreed to at the time your data was obtained.
Your personal data will be used to provide the information, goods and services offered through our website to you, for billing and order fulfilment.
We may use your personal information to send you information about our products and services which you have requested from us by signing up to our newsletter. At any stage you can ask us to stop using your personal data for direct marketing purposes. You can opt out of receiving any marketing communications from us by using the unsubscribe-function at the end of the marketing e-mail or on the page newsletter in the shop.
Your consent
You may have given the following consent after placing your order:
"I would like to “rate my purchase later” and receive a one-off e-mail from Trusted Shops after 3 days reminding me to submit my rating"
Provided that you have given us your express consent as mentioned above to do so, we will send your e-mail address regarding the request to submit a seller rating for the goods received via the Trusted Shops seller rating system to Trusted Shops GmbH, Subbelrather Straße 15c, 50823 Cologne, so that they can send you an e-mail after 3 days reminding you to submit your rating. This consent may be revoked at any time with future effect (e.g. by e-mail to email@domain.co.uk).
Furthermore your personal data will be used to:
- administer your account with us;
- verify and carry out financial transactions in relation to payments you make online;
We may also obtain information about your online movements and use of the internet. We do this by placing a ‘cookie’, which is a small file, on your computer’s hard disk.
For further information about how we use cookies, please see our cookies policy
Your rights
If you are concerned about your data, you have the right to request access to the personal data which we may hold or process about you.
Security
We place great importance on the security of all personally identifiable information associated with our users. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control. We will use technical and organisational measures to safeguard your personal data, for example:
- access to your account is controlled by password and username which are unique to you;
- we store your personal data on secure servers;
- payment details are encrypted using SSL technology.
You should bear in mind that submission of information over the internet is never entirely secure. We cannot guarantee the security of information whilst it is in transit over the internet and any such submission is at your own risk. All we can do is use all our reasonable efforts to safeguard your data and ensure that we maintain a reliable and safe environment to use your data. It is advisable to close your browser when you have finished your user session to help ensure others do not access your personal information if you use a shared computer or a computer in a public place.
Our contact details
We welcome your feedback and questions. If you wish to contact us, please send an email to info@eyewearconcept.com or you can write to us at Eyewear Concept; Calle Goya, 11 4A, 32002 Ourense (Spain) or call us on +34 902 917 499.
Cookies Policy
A cookie is a small text file that we store on your device if you agree.
Our website uses cookies to distinguish you from other users of our website. Cookies also provide us with information about how this website is used so we can keep it is as up to date, relevant and error-free as possible. Further information about the types of cookies that may be used on this website is set out below:
Strictly necessary cookies. These are cookies that are essential to the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website or use a shopping basket.
Analytical/performance cookies. These cookies allow us to recognise and count the number of visitors to our website and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies. These cookies are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
Diagonal Eyewear ,S.L. (from now on, Eyewear Concept) informs you that this website http://www.eyewearconcept.com/ uses cookies. Next, you will find detailed information about the cookies employed by the mentioned website, their nature, purposes and how to disable them.
What is a cookie?
A cookie is a file downloaded to your computer when accessing a specific website. Cookies allow that website, among other things, to store and recover information about web surfing habits from a user or their device, and depending on the information they keep and the way your device is utilized, they can be used to recognize repeating visitors and improve the level of service offered to them.
Types of Cookies
http://www.eyewearconcept.com/ uses their own cookies and cookies from third parties, which may be either session ID cookies or persistent cookies.
Use of cookies allow us to optimize your navigation, customizing the information and services we offer depending on your interests, so we can provide you with a more agile and intuitive experience.
Own cookies
A single cookie is used to store all user information. It is completely coded and its expiration is limited to that which is marked in the administration of the store. This cookie stores data related to:
- Session of the user: if the user is registered, their user ID, name, surname and password are stored, but only information about a generic user
- Shopping cart: whether registered or not, if the user adds something to the shopping cart, the associated cart information is recorded in the cookie
Cache cookies
Cookies are used for the caching service, in order to display the appropriate cached content according to them.
Third parties cookies
utma: It is the identifier of visitors. It saves information about the session and has a shelf life of two years from its creation.
utmb: It is used to know the time the user spends on our site and the number of pages it visits. By default, this cookie expires after 30 minutes.
utmc: This cookie is used together with __utmb to see if a new session for the user is set. This cookie expires when the browser is closed, so if the user enters and there is this cookie, you must set a new session, for example if a user closes the browser and reenter the 45 minutes.
utmz: This cookie is used to perform the allocation of the visit, from where and how the user has come to our website. Default lasts 6 months.
atuvc: this cookie is used for social networking.
Consent
By browsing and staying in our website, you authorize the use of the cookies previously described in this policy.
How to change cookies settings
You can restrict, block or delete cookies installed in your device through the settings menu of your internet browser:
- Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies#ie=%22ie-10%22
- Firefox: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
- Chrome: support.google.com/chrome/answer/95647?hl=”en”
- Safari: https://support.apple.com/kb/PH21411?viewlocale=en_US&locale=en_US
If you set your internet browser to block all cookies, or specifically cookies from http://www.eyewearconcept.com/, this will not stop you from visiting the website, although such navigation will not enjoy some of the features that require the installation of some kind of cookies, in particular, of those detailed in our own cookies.